The State of AI in Healthcare Finance: A 2025 CFO Survey on RCM Technology Adoption
9/2/2025 • HFMA Industry Report • License: Proprietary
Healthcare Financial Management Association (HFMA) (Healthcare Financial Management Association)
Abstract
The Healthcare Financial Management Association (HFMA) surveyed over 200 hospital and health system CFOs about their AI investment strategies. The report found that 68% are actively implementing or expanding AI within their revenue cycle. The top two use cases for investment were autonomous medical coding (cited by 55% of respondents) and automated prior authorization (48%). The primary drivers for adoption are reducing labor costs and mitigating revenue leakage from denials.
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Clinical implications
A major survey of healthcare financial leaders shows that over two-thirds are now investing in AI to manage their revenue. Their main goals are to automate tedious tasks like medical coding and insurance approvals in order to cut costs and prevent lost revenue.
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