Ambient Documentation Technologies and Their Association With Physician Burnout and Well-being
8/22/2025 • JAMA Network Open • License: CC BY
Mishuris, R.
Abstract
A study at Mass General Brigham and Emory Healthcare found that generative AI scribes led to significant reductions in physician burnout and improvements in well-being. At Mass General Brigham, burnout prevalence was reduced by 21.2% after 84 days. At Emory, there was a 30.7% absolute increase in documentation-related well-being at 60 days. Physicians reported having more face-to-face interaction with patients and a rediscovered joy in practicing medicine.
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Clinical implications
Clinicians at two large health systems experienced a significant decrease in burnout and an increase in professional well-being after implementing ambient AI documentation tools. Qualitative feedback highlighted restored joy in practice and improved patient interactions as key benefits.
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