Hype Cycle for Healthcare Provider Applications, 2025: The Rise of the Autonomous Healthcare Organization
7/29/2025 • Gartner Industry Report • License: Proprietary
Gartner, Inc. (Gartner, Inc.)
Abstract
This Gartner report identifies 'Agentic AI' as a key emerging technology in healthcare. It forecasts that early-adopter health systems are moving towards an 'Autonomous Healthcare Organization' model, where AI agents will handle a significant portion of automatable tasks. The report predicts that by 2028, 30% of large health systems will use AI agents for core processes like patient scheduling, revenue cycle management, and supply chain logistics.
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Clinical implications
According to industry analyst Gartner, AI agents are a major new trend in healthcare. They predict that within a few years, nearly a third of large hospitals will use these autonomous agents to run key back-office operations, freeing up human staff for more complex work.
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